Singapore Airlines and Cathay Pacific: A Business Class Showdown

Singapore Airlines and Cathay Pacific have long been recognized as two of the premier airlines globally, particularly within the Southeast Asian market. With bases in Singapore and Hong Kong, respectively, these carriers have established themselves as leaders in customer service and in-flight experience. As both airlines compete for the top spot, a detailed examination reveals the strengths and weaknesses of their business class offerings.

The Ground Experience: Cathay Pacific Takes the Lead

Before boarding, business class passengers can enjoy exclusive access to airline lounges. While both Singapore Airlines and Cathay Pacific are known for high-quality lounges, Cathay Pacific’s “The Pier, Business” lounge stands out. It offers a larger space with an array of amenities that surpasses those of the SilverKris lounge at Singapore Changi Airport.

The Pier features five distinct dining options, including a market-style Food Hall and a made-to-order Noodle Bar, which showcases local Hong Kong cuisine. Additionally, the lounge includes a wellness area and ample seating options, enhancing the overall experience. In comparison, the SilverKris lounge is spacious and well-regarded for its meal quality but lacks the unique concepts found at The Pier. According to a recent ranking by Simple Flying, The Pier, Business was placed fifth among the world’s best business class lounges, while SilverKris ranked seventh.

Comparing Narrowbody Business Class Offerings

When examining narrowbody aircraft, Singapore Airlines operates 19 Boeing 737 MAX 8s, while Cathay Pacific has 16 Airbus A321neos. According to data from aeroLOPA, Cathay Pacific provides 12 business class seats on its A321neos, compared to Singapore Airlines’ ten on the 737 MAX 8s.

While both airlines offer different seat designs, Singapore Airlines has a notable advantage. Cathay Pacific utilizes a modified version of the Collins Aerospace Air Rest seat, a hardshell recliner configured four-abreast. In contrast, Singapore Airlines employs the Thompson Vantage seat, which is fully flat and often used for long-haul flights. This configuration allows for a more comfortable experience, particularly on regional routes, as it alternates between four-abreast and two-abreast layouts.

Widebody Regional Business Class: Singapore Airlines Excels

Both airlines operate large fleets of widebody aircraft for shorter routes. Cathay Pacific’s offerings include the Boeing 777-300 and Airbus A330-300, while Singapore Airlines uses the Boeing 787-10 and Airbus A350-900. Cathay Pacific’s regional business class features older hardshell recliner seats, which, while spacious, do not match the modernity and comfort of Singapore Airlines’ setup.

Singapore Airlines implements the Stelia Symphony seat on its regional A350s and Boeing 787s, providing a fully flat seat with direct aisle access. This design not only enhances privacy but also incorporates updated technology, offering a superior experience compared to Cathay Pacific’s older recliner models.

Long-Haul Business Class: A Tie

In long-haul configurations, both airlines offer competitive products. Cathay Pacific primarily uses the Safran Cirrus II seat across its Airbus A330-300s, A350s, and Boeing 777-300ERs. This reverse herringbone seat provides excellent privacy and comfort. Singapore Airlines, on the other hand, employs a bespoke seat from Jamco on its long-haul A350-900s and Boeing 777-300ERs.

While the Jamco seat is exceptionally wide and spacious, it requires some adjustment to convert into a bed, which may be uncomfortable for certain passengers. Although both offerings have their merits, the preference ultimately depends on individual passenger needs during long flights.

Next Generation Business Class: Cathay Pacific’s New Offering

Cathay Pacific recently introduced its next-generation business class seat, the Aria Suites, during 2024. Built upon the Collins Elements design, these seats feature a privacy door and a new 24-inch 4K UHD screen, along with multiple charging options. Initially intended for the Boeing 777-9, the installation begins on existing Boeing 777-300ER aircraft due to project delays.

In contrast, Singapore Airlines has yet to debut its next-generation business class seat, which is anticipated to launch in 2026. While the airline has teased its new offerings, passengers will have to wait to see how these seats compare to the already impressive Aria Suites.

Overall, the competition between Singapore Airlines and Cathay Pacific highlights the strengths of both carriers. Although Cathay Pacific offers a superior ground experience and has introduced innovative seating, Singapore Airlines excels in regional business class comfort and technology. As both airlines continue to evolve, the ultimate choice may depend on specific travel needs and personal preferences.